Accurate Quality of Service (QoS) prediction is fundamental to service computing, providing essential data-driven guidance for service selection and ensuring superior user experiences. However, prevalent approaches, particularly Graph Neural Networks (GNNs), heavily rely on constructing explicit user--service interaction graphs. Such reliance not only leads to the intractability of explicit graph construction in large-scale scenarios but also limits the modeling of implicit topological relationships and exacerbates susceptibility to environmental noise and outliers. To address these challenges, this paper introduces \emph{QoSDiff}, a novel embedding learning framework that bypasses the prerequisite of explicit graph construction. Specifically, it leverages a denoising diffusion probabilistic model to recover intrinsic latent structures from noisy initializations. To further capture high-order interactions, we propose an adversarial interaction module that integrates a bidirectional hybrid attention mechanism. This adversarial paradigm dynamically distinguishes informative patterns from noise, enabling a dual-perspective modeling of intricate user--service associations. Extensive experiments on two large-scale real-world datasets demonstrate that QoSDiff significantly outperforms state-of-the-art baselines. Notably, the results highlight the framework's superior cross-dataset generalization capability and exceptional robustness against observational noise.

With the rapid advancement of internet technologies, network services have become critical for delivering diverse and reliable applications to users. However, the exponential growth in the number of available services has resulted in many similar offerings, posing significant challenges in selecting optimal services. Predicting Quality of Service (QoS) accurately thus becomes a fundamental prerequisite for ensuring reliability and user satisfaction. However, existing QoS prediction methods often fail to capture rich contextual information and exhibit poor performance under extreme data sparsity and structural noise. To bridge this gap, we propose a novel architecture, QoSMGAA, specifically designed to enhance prediction accuracy in complex and noisy network service environments. QoSMGAA integrates a multi-order attention mechanism to aggregate extensive contextual data and predict missing QoS values effectively. Additionally, our method incorporates adversarial neural networks to perform autoregressive supervised learning based on transformed interaction matrices. To capture complex, higher-order interactions among users and services, we employ a discrete sampling technique leveraging the Gumbel-Softmax method to generate informative negative samples. Comprehensive experimental validation conducted on large-scale real-world datasets demonstrates that our proposed model significantly outperforms existing baseline methods, highlighting its strong potential for practical deployment in service selection and recommendation scenarios.

Dynamic quality of service (QoS) data exhibit rich temporal patterns in user - service interactions, which are crucial for a comprehensive understanding of user behavior and service conditions in Web service. As the number of users and services increases, there is a large amount of unobserved QoS data, which significantly affects users' choice of services. To predict unobserved QoS data, we propose a Non - negative Snowflake Factorization of tensors model. This method designs a snowflake core tensor to enhance the model's learning capability. Additionally, it employs a single latent factor - based, nonnegative multiplication update o n tensor (SLF - NMUT) for parameter learning . Empirical results demonstrate that the proposed model more accurately learns dynamic user - service interaction patterns, thereby yielding improved predictions for missing QoS data.

As the homogenization of Web services becomes more and more common, the difficulty of service recommendation is gradually increasing. How to predict Quality of Service (QoS) more efficiently and accurately becomes an important challenge for service recommendation. Considering the excellent role of reputation and deep learning (DL) techniques in the field of QoS prediction, we propose a reputation and DL based QoS prediction network, RAHN, which contains the Reputation Calculation Module (RCM), the Latent Feature Extraction Module (LFEM), and the QoS Prediction Hourglass Network (QPHN). RCM obtains the user reputation and the service reputation by using a clustering algorithm and a Logit model. LFEM extracts latent features from known information to form an initial latent feature vector. QPHN aggregates latent feature vectors with different scales by using Attention Mechanism, and can be stacked multiple times to obtain the final latent feature vector for prediction. We evaluate RAHN on a real QoS dataset. The experimental results show that the Mean Absolute Error (MAE) and Root Mean Square Error (RMSE) of RAHN are smaller than the six baseline methods.

Quality of Service (QoS) is an important metric to measure the performance of network services. Nowadays, it is widely used in mobile edge environments to evaluate the quality of service when mobile devices request services from edge servers. QoS usually involves multiple dimensions, such as bandwidth, latency, jitter, and data packet loss rate. However, most existing QoS datasets, such as the common WS-Dream dataset, focus mainly on static QoS metrics of network services and ignore dynamic attributes such as time and geographic location. This means they should have detailed the mobile device's location at the time of the service request or the chronological order in which the request was made. However, these dynamic attributes are crucial for understanding and predicting the actual performance of network services, as QoS performance typically fluctuates with time and geographic location. To this end, we propose a novel dataset that accurately records temporal and geographic location information on quality of service during the collection process, aiming to provide more accurate and reliable data to support future QoS prediction in mobile edge environments.

Quality-of-Service (QoS) prediction is a critical task in the service lifecycle, enabling precise and adaptive service recommendations by anticipating performance variations over time in response to evolving network uncertainties and user preferences. However, contemporary QoS prediction methods frequently encounter data sparsity and cold-start issues, which hinder accurate QoS predictions and limit the ability to capture diverse user preferences. Additionally, these methods often assume QoS data reliability, neglecting potential credibility issues such as outliers and the presence of greysheep users and services with atypical invocation patterns. Furthermore, traditional approaches fail to leverage diverse features, including domain-specific knowledge and complex higher-order patterns, essential for accurate QoS predictions. In this paper, we introduce a real-time, trust-aware framework for temporal QoS prediction to address the aforementioned challenges, featuring an end-to-end deep architecture called the Hypergraph Convoluted Transformer Network (HCTN). HCTN combines a hypergraph structure with graph convolution over hyper-edges to effectively address high-sparsity issues by capturing complex, high-order correlations. Complementing this, the transformer network utilizes multi-head attention along with parallel 1D convolutional layers and fully connected dense blocks to capture both fine-grained and coarse-grained dynamic patterns. Additionally, our approach includes a sparsity-resilient solution for detecting greysheep users and services, incorporating their unique characteristics to improve prediction accuracy. Trained with a robust loss function resistant to outliers, HCTN demonstrated state-of-the-art performance on the large-scale WSDREAM-2 datasets for response time and throughput.

Accurate prediction of temporal QoS is crucial for maintaining service reliability and enhancing user satisfaction in dynamic service-oriented environments. However, current methods often neglect high-order latent collaborative relationships and fail to dynamically adjust feature learning for specific user-service invocations, which are critical for precise feature extraction within each time slice. Moreover, the prevalent use of RNNs for modeling temporal feature evolution patterns is constrained by their inherent difficulty in managing long-range dependencies, thereby limiting the detection of long-term QoS trends across multiple time slices. These shortcomings dramatically degrade the performance of temporal QoS prediction. To address the two issues, we propose a novel Graph Attention Collaborative Learning (GACL) framework for temporal QoS prediction. Building on a dynamic user-service invocation graph to comprehensively model historical interactions, it designs a target-prompt graph attention network to extract deep latent features of users and services at each time slice, considering implicit target-neighboring collaborative relationships and historical QoS values. Additionally, a multi-layer Transformer encoder is introduced to uncover temporal feature evolution patterns, enhancing temporal QoS prediction. Extensive experiments on the WS-DREAM dataset demonstrate that GACL significantly outperforms state-of-the-art methods for temporal QoS prediction across multiple evaluation metrics, achieving the improvements of up to 38.80%.

Today, numerous web services with similar functionalities are available on the Internet. Users often evaluate the Quality of Service (QoS) to choose the best option among them. Predicting the QoS values of these web services is a significant challenge in the field of web services. A Canonical Polyadic (CP)-based tensor network model has proven to be efficient for predicting dynamic QoS data. However, current CP-based tensor network models do not consider the correlation of users and services in the low-dimensional latent feature space, thereby limiting model's prediction capability. To tackle this issue, this paper proposes an Extended Canonical polyadic-based Tensor Network (ECTN) model. It models the correlation of users and services via building a relation dimension between user feature and service feature in low-dimensional space, and then designs an extended CP decomposition structure to improve prediction accuracy. Experiments are conducted on two public dynamic QoS data, and the results show that compared with state-of-the-art QoS prediction models, the ECTN obtains higher prediction accuracy.

Large language models (LLMs) have seen rapid improvement in the recent years, and have been used in a wider range of applications. After being trained on large text corpus, LLMs obtain the capability of extracting rich features from textual data. Such capability is potentially useful for the web service recommendation task, where the web users and services have intrinsic attributes that can be described using natural language sentences and are useful for recommendation. In this paper, we explore the possibility and practicality of using LLMs for web service recommendation. We propose the large language model aided QoS prediction (llmQoS) model, which use LLMs to extract useful information from attributes of web users and services via descriptive sentences. This information is then used in combination with the QoS values of historical interactions of users and services, to predict QoS values for any given user-service pair. On the WSDream dataset, llmQoS is shown to overcome the data sparsity issue inherent to the QoS prediction problem, and outperforms comparable baseline models consistently.

Reliable wireless communications play an important role in the automotive industry as it helps to enhance current use cases and enable new ones such as connected autonomous driving, platooning, cooperative maneuvering, teleoperated driving, and smart navigation. These and other use cases often rely on specific quality of service (QoS) levels for communication. Recently, the area of predictive quality of service (QoS) has received a great deal of attention as a key enabler to forecast communication quality well enough in advance. However, predicting QoS in a reliable manner is a notoriously difficult task. In this paper, we evaluate ML tree-ensemble methods to predict QoS in the range of minutes with data collected from a cellular test network. We discuss radio environment characteristics and we showcase how these can be used to improve ML performance and further support the uptake of ML in commercial networks. Specifically, we use the correlations of the measurements coming from the radio environment by including information of prior vehicles to enhance the prediction of the target vehicles. Moreover, we are extending prior art by showing how longer prediction horizons can be supported.